Sales

Phone prospecting and sales: CRMs, call metrics and tools for sales teams.

Omnichannel dialing: what it is and how to orchestrate voice, WhatsApp, and SMS

Omnichannel dialing coordinates calls, WhatsApp, and SMS as one campaign: the customer picks the channel, you set the pace. What it is and how to build it.

November 5, 20264 min

Customer experienceSales

WhatsApp AI agents: what they are, what they can do, and how to integrate them

A WhatsApp AI agent handles, qualifies, and escalates conversations with no human behind. What they are, what they can really do, and how to integrate them.

November 5, 20263 min

Contact CenterSales

Progressive dialer: what it is, how it works, and when to pick it over predictive

A progressive dialer calls only when an agent is free: zero abandoned calls. What it is, how it works, and which operations it beats predictive on.

November 5, 20264 min

Contact CenterSales

Predictive dialer: what it is, how it works, and when it stops being enough

A predictive dialer calls ahead of your agents and connects only the calls a person answers. What it is, how it calculates pacing, and why its result depends on the network behind it.

November 4, 20265 min

SalesDynamics 365 Sales

Dynamics 365 Sales: Take Your Sales Performance to the Next Level

Discover how Dynamics 365 Sales empowers businesses with AI-driven tools, seamless integration, and real-time insights. Learn why it’s the ideal CRM for modern companies.

January 28, 20253 min

SalesVoice integration

Integrate Your Microsoft Teams Phone System with HubSpot for Seamless Communication

Boost productivity and customer engagement by integrating Microsoft Teams Phone System with HubSpot. Learn how this powerful VoIP-CRM solution enhances efficiency!

July 16, 20245 min

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