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AI WhatsApp agents · Technology we integrate

AI agents on WhatsApp. They converse, convert and remember.

Launch template campaigns to your audiences and let AI agents handle every reply with the campaign's context, understand voice notes and images, and hand off to your team whatever needs a person.

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WhatsApp campaigns

Campaigns that converse. And keep going until they convert.

Send broadcasts with WhatsApp templates, chain message sequences and trigger flows by webhook from your systems. An AI-assisted builder helps you put them together and a preflight checks everything before sending.

Templates and audiences

Reach out first to each segment, with approved WhatsApp templates.

Sequences and reminders

Several chained messages and a reminder for anyone who doesn't reply.

Webhook-triggered flows

Your CRM or collections system launches the campaign at the right moment.

No reply? A call

Anyone who doesn't reply on WhatsApp can get a call from an AI voice agent.

WhatsApp agents

It handles it end to end. Voice notes and images included.

An autonomous agent understands intent, answers questions, handles objections and closes the sale or the case. It transcribes voice notes, reads receipts and photos, and leaves a summary of every conversation for your team.

Multi-turn, all the way to close

Takes the conversation all the way to the payment, booking or sale.

Voice notes and images

Understood just like a text message.

Only what's needed

Puts in one message what others send in three, and doesn't reply to a “thanks”.

Hands off to your team

With the summary in front of them, when the case needs it.

Context and profiles

One profile per person. Context travels with the customer.

We merge every identity of the same customer (WhatsApp, Instagram, Messenger, emails and phone numbers) into a single AI-enriched profile. Every agent and every campaign starts from what's already been said.

Never from scratch

A conversation on Instagram picks up on WhatsApp with everything already said.

Built-in CDP

One memory per person that feeds every agent and campaign.

Synced with your CRM

Sync, deduplication, enrichment and writeback.

No asking twice

Never asks anyone for the same details twice.

Platform

A complete platform. Ready for production.

Behind every agent there's a multi-tenant enterprise platform: agent teams, voice, an inbox for your team, omnichannel, analytics and multi-model, with protection against prompt injection.

A team of agents

Specialized agents that hand the conversation off to each other. The main agent detects intent and transfers to the specialist with the full context.

WhatsApp calls and your systems

Your agent also takes voice calls over WhatsApp and, mid-conversation, creates leads, opens tickets or queries your database.

Your team, in the same inbox

When a person is needed, the conversation goes to your team with the summary in front of them, handled from the same panel.

Omnichannel

WhatsApp, Messenger, Instagram Direct, Facebook and Instagram comments, and webchat. A public comment becomes a private conversation.

360 analytics

KPIs per agent, per-contact metrics and cost per agent, model and campaign.

RAG, tools and multi-model

Connect your knowledge bases, plug in your systems with webhooks or MCP and pick any LLM, routed by cost and quality. With guardrails.

Prefer voice? The same agent also calls and answers by voice, on our network. Discover our AI voice agents

FAQ

What people ask us about AI WhatsApp agents

What are AI agents for WhatsApp and social media?

It's the AI agent and campaign technology for WhatsApp, Messenger and Instagram that we implement. Its agents converse, convert and remember every customer, and your team steps in from the same panel when needed.

Which channels does it work on?

WhatsApp, Messenger, Instagram Direct, the comments on your Facebook and Instagram posts, and a webchat you can embed on your website.

How do WhatsApp campaigns work?

You send broadcasts to your audiences with WhatsApp templates, chain sequences of several messages and trigger flows by webhook from your systems. An AI-assisted builder helps you put them together and a preflight checks everything before sending.

What happens when someone replies to a campaign?

An AI agent takes over that already knows which campaign they got, which template was sent and where they are, so it picks up the conversation naturally and takes it all the way to conversion.

Does it understand voice notes and images?

Yes. It transcribes and understands voice notes and reads photos and documents, such as a receipt, an invoice or a screenshot, to reply with the right context in a single message.

Can it hand off the conversation to a person?

Yes. When the case needs it, the conversation goes to your team with the summary in front of them and is handled from the same panel. AI agents can also hand the conversation off to each other depending on intent.

Does it integrate with my CRM?

Yes: HubSpot, Salesforce, Zoho, Zendesk, Pipedrive and a generic HTTP connector, with sync, deduplication, enrichment and writeback. Mid-conversation, the agent can also create leads, open tickets or query your database.

Can I combine it with voice agents?

Yes. The AI voice agent calls and answers on the Astroline network or with your own phone system, and anyone who doesn't reply to a WhatsApp campaign can get a call.

Your next WhatsApp campaign, handled by AI agents.

Tell us about your operation and we'll show you how to launch it, who would handle every reply and how it connects to your systems.

  • Template campaigns
  • AI agents with context
  • One profile per customer
  • Works with AI voice agents