Pre-due
Before due date- DialingBlaster or AI agent
- Handled byAI voice agent
- Follow-upWhatsApp
Reminders before the payment date: a message with each customer's details or a call from the AI agent, confirmed on WhatsApp.
Carrier
Voice and numbering to reach more people
A strategy for every delinquency bucket with omnichannel dialing, AI agents that send reminders and log promises to pay, and a network built so more calls reach a person.
Trusted by high-growth teams
Strategy by bucket
Each bucket is a campaign with its own dialing mode, attempts, calling hours, channel and who handles it: an AI agent, a person or both.
Reminders before the payment date: a message with each customer's details or a call from the AI agent, confirmed on WhatsApp.
The highest-volume bucket: predictive keeps the pace, the AI agent logs the promise and voicemails move on to WhatsApp.
The AI opens the call and hands it to the collector with the context on screen. Up to eight phones per contact, and the best one on every attempt.
The collector reviews the record before dialing. Every call is recorded, transcribed and scored with the quote that backs it.
These buckets and strategies are an example: every portfolio is designed with your team.
Discover the omnichannel dialerAI agents
AI voice agents call before and after the due date, speak naturally, agree on a payment date and log it. When the case needs it, they hand the call to a collector.
They call or message before the payment date, within the customer's hours.
They agree on the payment day, log it and confirm it on WhatsApp.
When a person is needed, the collector takes the call with the summary on screen.
They reply without pauses and capture details the first time, with a dedicated pod for every call.
Contact rate
Local numbers over our private network, voice in 85+ countries and voicemail detection before the call is answered. Whatever a person doesn't pick up moves on to WhatsApp.
Call from local numbers that feel familiar and build trust.
Your calls travel over our network, redundant end to end and away from public network congestion.
Reach customers in other markets over the same network.
We detect voicemail in early media, before the call is answered and by frequency, with a high success rate and big savings on voicemail.
Customers who don't answer get a WhatsApp message to pick up the conversation.
Channels
Each attempt can go out on the channel most likely to get a reply, and everything stays in the same contact's history.
SIP Trunk over our private multicloud network and voice in more than 85 countries, for domestic and international portfolios.
Smart SIP Trunk
Reminders and agents on WhatsAppThe AI agent sends the reminder, answers questions and picks the conversation back up on WhatsApp.
The customer calls you backWith WhatsApp Business Calling, the customer calls from WhatsApp and the call enters your contact center like any other.
WhatsApp Business CallingFAQ
Omnichannel dialing with a strategy for each bucket, AI agents for reminders and promises to pay, and our network underneath: a top-quality SIP Trunk, local numbers and voicemail detection with VHunter. Whatever goes unanswered moves on to WhatsApp.
Yes. With omnichannel dialing each bucket is a campaign with its own dialing mode (preview, progressive, predictive or blaster), attempts, calling hours, channel and who handles it: an AI agent, a person or both.
It calls to remind customers of due dates, agrees on a payment date, logs it and confirms it on WhatsApp. If the customer needs a person, it hands the call to a collector with the summary on screen.
By calling from local numbers over our network, detecting voicemail before the call is answered so your team talks to people, and picking the best of the contact's phones on every attempt, within their local hours.
VHunter detects voicemail in early media, before the call is answered and by frequency, not by greeting patterns. The call is cut in time, with big savings on voicemail, and the contact moves on to WhatsApp.
Yes. Our network and our numbers work with the platform you already use over SIP Trunk. Omnichannel dialing and AI agents come in if you need them.
The dialer integrates both ways with Salesforce, HubSpot, Zoho and Zendesk. For everything else, a signed webhook and an API with per-resource permissions.
Yes. The dialer records, transcribes and scores every call with the quote that backs it, and can archive recordings daily to your own storage: S3, Wasabi, Azure Blob or SFTP.
Buckets, volume and channels: we'll suggest the mix of omnichannel dialing, AI agents and our network that best fits your collections operation.
