What the customer sends
A team of agents
Specialised agents that hand the conversation to each other. The main agent detects intent and transfers to the specialist with the full context.
Carrier
Voice and numbering to reach more people
AI WhatsApp agents · Technology we integrateLaunch template campaigns to your audiences and let AI agents handle every reply with the campaign's context, understand voice notes and images, and pass to your team whatever needs a person.
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WhatsApp campaigns
Send broadcasts with WhatsApp templates, chain message sequences and trigger flows by webhook from your systems. An AI-assisted builder helps you put them together and a preflight checks everything before sending.
Reach out first to each segment, with approved WhatsApp templates.
Several chained messages and a reminder for anyone who doesn't reply.
Your CRM or collections system launches the campaign at the right moment.
Anyone who doesn't reply on WhatsApp can get a call from an AI voice agent.
WhatsApp agents
An autonomous agent understands intent, answers questions, handles objections and closes the sale or the case. It transcribes voice notes, reads receipts and photos, and leaves a summary of every conversation for your team.
Takes the conversation all the way to the payment, booking or sale.
Understood just like a text message.
Puts in one message what others send in three, and doesn't reply to a “thanks”.
With the summary in front of them, when the case needs it.
Context and profiles
We merge every identity of the same customer (WhatsApp, Instagram, Messenger, emails and phone numbers) into a single AI-enriched profile. Every agent and every campaign starts from what's already been said.
A conversation on Instagram carries on in WhatsApp with everything already said.
One memory per person that feeds every agent and campaign.
Sync, deduplication, enrichment and writeback.
Never asks anyone for the same details twice.
Platform
Behind every agent there's a multi-tenant enterprise platform: agent teams, voice, an inbox for your team, omnichannel, analytics and multi-model, with protection against prompt injection.
Specialised agents that hand the conversation to each other. The main agent detects intent and transfers to the specialist with the full context.
Your agent also takes voice calls over WhatsApp and, mid-conversation, creates leads, opens tickets or queries your database.
When a person is needed, the conversation goes to your team with the summary in front of them, handled from the same panel.
WhatsApp, Messenger, Instagram Direct, Facebook and Instagram comments, and webchat. A public comment becomes a private conversation.
KPIs per agent, per-contact metrics and cost per agent, model and campaign.
Connect your knowledge bases, plug in your systems with webhooks or MCP and pick any LLM, routed by cost and quality. With guardrails.
Prefer voice? The same agent also calls and answers by voice, on our network. Discover our AI voice agents
FAQ
It's the AI agent and campaign technology for WhatsApp, Messenger and Instagram that we implement. Its agents converse, convert and remember every customer, and your team steps in from the same panel when needed.
WhatsApp, Messenger, Instagram Direct, the comments on your Facebook and Instagram posts, and a webchat you can embed on your website.
You send broadcasts to your audiences with WhatsApp templates, chain sequences of several messages and trigger flows by webhook from your systems. An AI-assisted builder helps you put them together and a preflight checks everything before sending.
An AI agent takes over that already knows which campaign they got, which template was sent and where they are, so it carries on the conversation naturally and takes it all the way to conversion.
Yes. It transcribes and understands voice notes and reads photos and documents, such as a receipt, an invoice or a screenshot, to reply with the right context in a single message.
Yes. When the case needs it, the conversation goes to your team with the summary in front of them and is handled from the same panel. AI agents can also pass the conversation between themselves depending on intent.
Yes: HubSpot, Salesforce, Zoho, Zendesk, Pipedrive and a generic HTTP connector, with sync, deduplication, enrichment and writeback. Mid-conversation, the agent can also create leads, open tickets or query your database.
Yes. The AI voice agent calls and answers on the Astroline network or with your own telephony, and anyone who doesn't reply to a WhatsApp campaign can get a call.
Tell us about your operation and we'll show you how to launch it, who would handle every reply and how it connects to your systems.