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Smart SIP Trunk

Top-quality voice. On our own network.

Connect your contact centre or PBX to our private multicloud network: redundant POPs, voice in 85+ countries and everything you need to reach more people, on the same trunk.

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Our network

We are the carrier. Your voice runs on our network.

Your calls leave your platform and enter our private multicloud network, away from public internet congestion, with POPs and routes that are redundant end to end.

Top-quality voice

Optimised routes for clearer, more stable calls.

Private multicloud network

We avoid public network congestion to gain security and quality.

End-to-end redundancy

Redundant POPs and routes, so your operation never depends on a single point.

Carrier-level routing

Set up your own routing scheme to optimise every call.

Contact rate

A trunk built to reach people. Not just to make calls.

On top of voice we add what moves your operation: local numbers, voicemail detection in early media, voice in 85+ countries and follow-up on WhatsApp.

Local numbers

Call and take calls with local numbers in the cities where your customers are, from a single carrier.

See our numbers

Voicemail detection

VHunter recognises voicemail in early media, before the call is answered, by its frequency rather than by patterns. Big savings on voicemail.

Discover VHunter

Voice in 85+ countries

International numbers and traffic over our private network to call your customers wherever they are.

See our coverage

Follow-up on WhatsApp

If a call goes to voicemail, the conversation carries on over WhatsApp.

Discover WhatsApp Calling

Global coverage

POPs across the Americas and Europe. Voice in 85+ countries.

Our POPs in the Americas and Europe carry your voice to more than 85 countries, with the quality of our private multicloud network from start to finish.

Astroline POPsVoice in 85+ countries

Voice in 85+ countries

International traffic to call your customers wherever they are.

POPs in the Americas and Europe

Monterrey, Virginia, Bogotá, Lima, São Paulo, Madrid and Amsterdam.

Private multicloud network

Your international traffic travels away from public network congestion.

Local numbers

Local numbers in 85+ countries to build closeness and trust.

Compatibility

Standard SIP. Works with your platform.

We connect over SIP to your contact centre platform, your dialler or your IP PBX, without you having to change tools.

Contact centre platforms

BYOC with Genesys, Talkdesk, Sprinklr and the leading CCaaS platforms.

Diallers

The dialler you already use, or the omnichannel dialling we integrate.

IP PBXs

Cisco, Avaya, Asterisk, 3CX, Alcatel and any SIP-enabled PBX.

AI voice agents

The AI voice agents we integrate run on our network.

Works with

GenesysTalkdeskFive9NICEAvayaSprinklrinConcertVoximplant

FAQs

All about our SIP Trunk

What is a SIP Trunk and what is it for?

A SIP Trunk is an IP telephony connection that replaces traditional phone lines. It connects your PBX, your dialler or your contact centre platform to the public telephone network using the SIP protocol, so you can make and receive calls over the internet. It is cheaper, more scalable and more flexible than traditional lines.

What is the difference between a SIP Trunk and VoIP?

VoIP is the general technology for voice over the internet. A SIP Trunk is a specific VoIP implementation for businesses that connects your PBX or contact centre to the public telephone network. Astroline's Smart SIP Trunk adds our private multicloud network, end-to-end redundancy and voice in 85+ countries.

Is it compatible with my PBX or contact centre platform?

Yes. It works with the main IP PBX vendors (Cisco, Avaya, Asterisk, 3CX, Alcatel…) and with contact centre platforms such as Genesys, Talkdesk or Sprinklr over standard SIP.

What is an SBC (Session Border Controller) and do I need one?

A Session Border Controller (SBC) secures and manages SIP traffic between your network and the voice carrier. Astroline includes a cloud-managed SBC with its Smart SIP Trunk, so you don't need to buy or install dedicated hardware.

What happens if a route or a POP fails?

Our network is redundant end to end: if a route or a POP has an incident, traffic moves to another route so your operation never depends on a single point.

What does it add to the voice to reach more people?

On top of the trunk you can turn on VHunter, which detects voicemail in early media, before the call is answered, and follow up on WhatsApp with whoever doesn't pick up.

Can I get numbers from other countries?

Yes. We offer local numbers in 85+ countries, so you have a local presence in every market with a single provider.

Your voice, on our network. Let's talk about your operation.

We help you connect your platform, define your routing and turn on what you need to reach more people.

  • Private multicloud network
  • End-to-end redundancy
  • Voice in 85+ countries
  • Numbers and voicemail detection