.hr-escenario.eg-escenario{--vivo:var(--vivo-aurora-noche);padding:34px 20px}.eg-externo{color:var(--text);align-self:flex-start;align-items:center;gap:6px;margin-top:-6px;font-size:14px;font-weight:500;display:inline-flex}.eg-externo:hover{text-underline-offset:3px;text-decoration:underline}.eg-externo svg{width:15px;height:15px;color:var(--acc)}.eg-escena{justify-content:center;align-items:flex-start;gap:14px;width:100%;max-width:660px;display:flex}.eg-tile{border:1px solid var(--edge);background:#fff;border-radius:7px;flex:none;place-items:center;width:26px;height:26px;display:grid}.eg-tile svg,.eg-tile img{width:14px;height:14px;color:var(--acc)}.hr-card.eg-campana{border-color:#0000;flex-direction:column;flex:0 288px;gap:10px;min-width:280px;padding:14px;display:flex;box-shadow:0 1px 2px #02060c33,0 30px 40px -18px #02060cb3}.eg-camp-cab{align-items:center;gap:9px;display:flex}.eg-camp-nombre small{color:var(--muted);font-size:11px;display:block}.eg-camp-nombre b{color:var(--text);white-space:nowrap;font-size:13px;font-weight:500;display:block}.eg-camp-estado{border:1px solid var(--edge);color:#3a3a44;white-space:nowrap;border-radius:999px;align-items:center;gap:5px;margin-left:auto;padding:3px 8px;font-size:11px;font-weight:500;display:inline-flex}.eg-camp-estado:before{content:"";background:#30a46c;border-radius:50%;width:6px;height:6px}.eg-camp-estado.vivo:before{background:var(--acc);animation:.9s ease-in-out infinite hr-late}.eg-audiencia{border:1px solid var(--edge);border-radius:10px;align-items:center;gap:10px;padding:8px 10px;display:flex}.eg-pila{flex:none;display:flex}.eg-pila .hr-avatar{width:20px;height:20px;box-shadow:0 0 0 2px #fff}.eg-pila .hr-avatar+.hr-avatar{margin-left:-6px}.eg-audiencia b{color:var(--text);align-items:center;gap:5px;font-size:12.5px;font-weight:500;display:flex}.eg-audiencia b svg{width:13px;height:13px;color:var(--acc)}.eg-audiencia code{font-variant-numeric:tabular-nums;color:var(--muted);font-size:11px;display:block}.eg-progreso{background:#efeff2;border-radius:2px;height:3px;overflow:hidden}.eg-progreso i{height:100%;width:var(--p);background:var(--acc);transition:width .8s;display:block}.eg-plantilla small{color:var(--muted);align-items:center;gap:5px;font-size:11px;display:inline-flex}.eg-plantilla p{color:#1f1f26;background:#d9fdd3;border-radius:10px 3px 10px 10px;margin:6px 0 0;padding:8px 10px;font-size:12px;line-height:1.42}.eg-plantilla code,.eg-msg code{font-variant-numeric:tabular-nums;background:#ffffffbf;border-radius:4px;padding:0 4px;font-size:10.5px}.eg-destinos{margin:0;padding:0;list-style:none}.eg-destinos li{border-top:1px solid #f0f0f3;align-items:center;gap:8px;min-height:36px;padding:6px 0;display:flex}.eg-destinos .hr-avatar{width:22px;height:22px}.eg-destinos b{color:var(--text);white-space:nowrap;font-size:12.5px;font-weight:500}.eg-destino-estado{min-width:0;color:var(--muted);white-space:nowrap;align-items:center;gap:4px;margin-left:auto;font-size:11.5px;display:inline-flex;overflow:hidden}.eg-destino-estado svg{flex:none;width:13px;height:13px}.eg-destinos li.leido .eg-destino-estado{color:var(--soft)}.eg-destinos li.activa .eg-destino-estado{color:var(--text);font-weight:500}.eg-destinos li.activa svg{color:var(--acc)}.eg-destinos li.ok .eg-destino-estado,.eg-destinos li.aviso .eg-destino-estado{color:#2a2a33;border:1px solid;border-radius:999px;padding:2px 8px 2px 6px;font-size:11px;font-weight:500}.eg-destinos li.ok .eg-destino-estado{background:#f3fbf6;border-color:#30a46c80}.eg-destinos li.ok svg{color:#30a46c}.eg-destinos li.aviso .eg-destino-estado{background:#fffaf0;border-color:#e8a33c99}.eg-destinos li.aviso svg{color:#e8a33c}.hr-card.eg-chat{border-color:#0000;flex-direction:column;flex:0 336px;min-width:262px;margin-top:34px;display:flex;overflow:hidden;box-shadow:0 1px 2px #02060c33,0 30px 40px -18px #02060cb3}.eg-chat-cab{background:#fff;border-bottom:1px solid #ececf0;align-items:center;gap:9px;padding:12px 14px;display:flex}.eg-chat-cab>.hr-avatar{width:30px;height:30px}.eg-chat-quien{min-width:0}.eg-chat-quien b{color:var(--text);white-space:nowrap;align-items:center;gap:5px;font-size:13px;font-weight:500;display:flex}.eg-chat-quien code{font-variant-numeric:tabular-nums;color:var(--muted);white-space:nowrap;font-size:11px;display:block}.eg-atiende{border:1px solid var(--edge);color:#3a3a44;white-space:nowrap;border-radius:999px;align-items:center;gap:5px;margin-left:auto;padding:4px 9px 4px 7px;font-size:11.5px;font-weight:500;display:inline-flex}.eg-atiende svg{width:13px;height:13px;color:var(--acc)}.eg-atiende .hr-avatar{width:16px;height:16px}.eg-hilo{background:#f5f2ed;flex-direction:column;justify-content:flex-end;gap:7px;height:318px;padding:12px;display:flex;overflow:hidden;-webkit-mask-image:linear-gradient(#0000,#000 14%);mask-image:linear-gradient(#0000,#000 14%)}.eg-msg{color:#1f1f26;border-radius:10px;flex:none;max-width:84%;margin:0;padding:7px 9px;font-size:12.5px;line-height:1.4;box-shadow:0 1px 1px #1010180f}.eg-msg.sale{background:#d9fdd3;border-top-right-radius:3px;align-self:flex-end}.eg-msg.entra{background:#fff;border-top-left-radius:3px;align-self:flex-start}.eg-msg.plantilla{font-size:12px}.eg-msg small{justify-content:flex-end;margin-top:1px;display:flex}.eg-msg small svg{width:13px;height:13px;color:var(--muted)}.eg-voz{align-items:center;gap:7px;display:flex}.eg-voz>svg{width:14px;height:14px;color:var(--soft);fill:var(--soft);flex:none}.eg-voz-onda{align-items:center;gap:2px;height:18px;display:flex}.eg-voz-onda i{background:#9a9aa6;border-radius:2px;width:2.5px;height:45%}.eg-voz-onda i:nth-child(3n){height:100%}.eg-voz-onda i:nth-child(4n+1){height:70%}.eg-voz small{color:var(--muted);margin:0;font-size:10.5px}.eg-escribe{gap:4px;padding:10px 12px;display:inline-flex}.eg-escribe i{background:#9a9aa6;border-radius:50%;width:6px;height:6px;animation:1.1s ease-in-out infinite eg-escribe}.eg-escribe i:nth-child(2){animation-delay:.15s}.eg-escribe i:nth-child(3){animation-delay:.3s}@keyframes eg-escribe{0%,60%,to{opacity:.6;transform:none}30%{opacity:1;transform:translateY(-3px)}}.eg-accion{border:1px solid var(--edge);color:#3a3a44;background:#fffffff0;border-radius:10px;flex:none;align-self:center;align-items:flex-start;gap:7px;max-width:92%;margin:2px 0;padding:6px 11px 6px 9px;font-size:11.5px;font-weight:500;display:flex}.eg-accion svg{width:13px;height:13px;color:var(--acc);flex:none;margin-top:1px}.eg-accion small{color:var(--soft);margin-top:2px;font-size:11px;font-weight:400;display:block}.eg-contexto{color:var(--soft);background:#fff;border:1px solid #8331a74d;border-radius:999px;flex:none;align-self:flex-end;align-items:center;gap:5px;padding:2px 8px;font-size:10.5px;font-weight:500;display:inline-flex}.eg-contexto svg{width:11px;height:11px;color:var(--acc)}.eg-chat-pie{background:#fff;border-top:1px solid #ececf0;padding:10px 12px}.eg-resultado{border:1px solid var(--edge);min-height:36px;color:var(--text);border-radius:10px;align-items:center;gap:7px;padding:8px 11px;font-size:12.5px;font-weight:500;display:flex}.eg-resultado svg{flex:none;width:15px;height:15px}.eg-resultado.ok{background:#f3fbf6;border-color:#30a46c80}.eg-resultado.ok svg{color:#30a46c}.eg-resultado.aviso{background:#fffaf0;border-color:#e8a33c99}.eg-resultado.aviso svg{color:#e8a33c}.eg-resultado.espera{border-style:dashed}.eg-resultado.espera i{background:#ececf0;border-radius:4px;width:52%;height:7px}.eg-flujo{--traza:#c6c6cf;--traza-viva:#8331a799;flex-direction:column;align-items:center;gap:18px;padding:22px 20px;display:flex}.hr-flota.eg-webhook,.hr-flota.eg-preflight{position:static}.hr-flota.eg-preflight{white-space:normal;border-color:#30a46c80}.hr-flota.eg-preflight svg{color:#30a46c}.eg-flujo-col{flex-direction:column;align-items:center;width:100%;display:flex}.eg-nodo{border:1px solid var(--edge);background:#fff;border-radius:12px;align-items:center;gap:10px;width:236px;max-width:100%;padding:9px 14px 9px 12px;transition:border-color .3s;display:flex;position:relative;box-shadow:0 1px 2px #1010180d}.eg-nodo:after{content:"";border-radius:inherit;opacity:0;pointer-events:none;transition:opacity .3s;position:absolute;inset:-1px;box-shadow:0 10px 24px #1010181f}.eg-nodo>svg,.eg-nodo>img{width:16px;height:16px;color:var(--acc);flex:none}.eg-nodo>span{min-width:0}.eg-nodo b{color:var(--text);font-size:13px;font-weight:500;line-height:1.35;display:block}.eg-nodo small{color:var(--muted);font-size:11px;line-height:1.4;display:block}.eg-nodo.activo{border-color:var(--text)}.eg-nodo.activo:after{opacity:1}.eg-nodo.pregunta{border-radius:999px;gap:7px;width:auto;padding:6px 15px 6px 12px}.eg-nodo.pregunta>svg{width:14px;height:14px}.eg-nodo.ok>svg{color:#30a46c}.eg-conector{background:var(--traza);flex:none;width:1px;height:20px;display:block;position:relative}.eg-conector.disparo{background:repeating-linear-gradient(to bottom, var(--traza) 0 3px, transparent 3px 6px)}.eg-conector:after{content:"";background:radial-gradient(circle at 3px 3px, var(--acc) 2.6px, transparent 3px) no-repeat;opacity:0;width:6px;height:100%;position:absolute;top:0;left:-2.5px}.eg-conector.viva{background:var(--traza-viva)}.eg-conector.disparo.viva{background:repeating-linear-gradient(to bottom, var(--traza-viva) 0 3px, transparent 3px 6px)}.eg-conector.viva:after{opacity:1;animation:.9s linear infinite eg-baja}@keyframes eg-baja{to{transform:translateY(calc(100% - 6px))}}.eg-ramas{--hueco:14px;--codo:10px;-moz-column-gap:var(--hueco);column-gap:var(--hueco);grid-template-columns:1fr 1fr;justify-items:center;width:100%;padding-top:14px;display:grid;position:relative}.eg-ramas:before{content:"";background:var(--traza);width:1px;height:15px;position:absolute;top:0;left:calc(50% - .5px)}.eg-ramas.viva:before{background:var(--traza-viva)}.eg-ramas .eg-nodo{width:100%;max-width:236px}.eg-conector.rama{background:0 0;justify-self:stretch;width:auto;height:44px}.eg-conector.rama:before{content:"";border-top:1px solid var(--traza);position:absolute;top:0;bottom:0}.eg-conector.rama.si:before{left:calc(50% - .5px);right:calc(var(--hueco) / -2);border-left:1px solid var(--traza);border-top-left-radius:var(--codo)}.eg-conector.rama.no:before{left:calc(var(--hueco) / -2);border-right:1px solid var(--traza);border-top-right-radius:var(--codo);right:calc(50% - .5px)}.eg-conector.rama.viva:before{border-color:var(--traza-viva)}.eg-conector.rama:after{left:calc(50% - 3px);top:var(--codo);height:calc(100% - var(--codo))}.eg-conector em{z-index:1;left:50%;top:calc(50% + var(--codo) / 2);background:var(--panel);color:var(--soft);white-space:nowrap;padding:1px 5px;font-size:11px;font-style:normal;font-weight:500;line-height:1.3;position:absolute;transform:translate(-50%,-50%)}.eg-multi{flex-direction:column;gap:14px;padding:20px;display:flex}.eg-multi-cab,.eg-multi-fila{grid-template-columns:.9fr 40px 1.1fr;align-items:center;gap:8px;display:grid}.eg-multi-cab span{border:1px solid var(--edge);color:var(--soft);background:#fff;border-radius:999px;justify-self:start;align-items:center;gap:6px;padding:3px 10px 3px 3px;font-size:11.5px;font-weight:500;display:inline-flex}.eg-multi-cab img{flex:none;width:18px;height:18px}.eg-multi-cab span:last-child{grid-column:3}.eg-multi-in{flex-direction:column;align-items:flex-start;gap:8px;display:flex}.eg-nota{border:1px solid var(--edge);background:#fff;border-radius:4px 14px 14px;align-items:center;gap:7px;padding:6px 10px 6px 6px;display:inline-flex}.eg-nota .hr-avatar{width:26px;height:26px}.eg-nota>svg{width:13px;height:13px;color:var(--soft);fill:var(--soft)}.eg-nota-onda{align-items:center;gap:2px;height:20px;display:flex}.eg-nota-onda i{background:var(--acc);opacity:.8;width:2.5px;height:60%;animation:.9s ease-in-out infinite alternate hr-onda;animation-delay:calc(var(--i) * -.12s);border-radius:2px}.eg-nota-onda i:nth-child(3n){height:100%}.eg-nota-onda i:nth-child(4n+1){height:35%}.eg-nota small{font-variant-numeric:tabular-nums;color:var(--muted);font-size:10.5px}.eg-etq{color:var(--muted);align-items:center;gap:5px;font-size:11px;display:inline-flex}.eg-etq svg{width:12px;height:12px;color:var(--acc)}.eg-ticket{border:1px solid var(--edge);font-variant-numeric:tabular-nums;width:178px;color:var(--soft);background:#fff;border-radius:6px;flex-direction:column;gap:3px;padding:10px 12px 12px;font-size:10px;display:flex;position:relative;overflow:hidden;transform:rotate(-2deg)}.eg-ticket b{text-align:center;font-family:var(--font-general-sans), system-ui, sans-serif;color:var(--text);margin-bottom:3px;font-size:11.5px;font-weight:600}.eg-ticket span{justify-content:space-between;gap:6px;display:flex}.eg-ticket i{white-space:nowrap;font-style:normal}.eg-ticket .total{color:var(--text);border-top:1px dashed #d4d4dc;margin-top:3px;padding-top:4px;font-weight:600}.eg-escaneo{background:var(--acc);opacity:.75;height:2px;animation:2.6s ease-in-out infinite alternate eg-escanea;position:absolute;top:8%;left:0;right:0;box-shadow:0 0 10px 1px #8331a759}@keyframes eg-escanea{to{top:90%}}.eg-flecha{justify-content:flex-end;align-items:center;height:14px;display:flex;position:relative}.eg-flecha i{border-top:1px dashed #c4c4cc;position:absolute;top:50%;left:0;right:8px}.eg-flecha i:after{content:"";background:radial-gradient(circle at 3px 3px, var(--acc) 2.6px, transparent 3px) no-repeat;width:100%;height:6px;animation:1.4s linear infinite eg-avanza;position:absolute;top:-3.5px;left:0}@keyframes eg-avanza{to{transform:translate(calc(100% - 6px))}}.eg-flecha svg{width:14px;height:14px;color:var(--acc);position:relative}.eg-multi-out{border:1px solid var(--edge);background:#fff;border-radius:12px;padding:10px 12px}.eg-multi-out small{color:var(--muted);font-size:11px;display:block}.eg-multi-out p{color:var(--text);margin:4px 0 8px;font-size:13px;line-height:1.45}.eg-chips{flex-wrap:wrap;gap:5px;margin-top:6px;display:flex}.eg-multi-out p+.eg-chips{margin-top:0}.eg-chips span{border:1px solid var(--edge);color:#3a3a44;white-space:nowrap;border-radius:999px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:500;display:inline-flex}.eg-chips span:first-child{border-color:#8331a766}.eg-chips.ok span{background:#f3fbf6;border-color:#30a46c80}.eg-chips.ok svg{color:#30a46c;width:12px;height:12px}.eg-multi-respuesta{border-top:1px dashed #d4d4dc;align-items:flex-start;gap:10px;padding-top:14px;display:flex}.eg-multi-bot{background:var(--text);border-radius:50%;flex:none;place-items:center;width:30px;height:30px;display:grid}.eg-multi-bot svg{color:#fff;width:15px;height:15px}.eg-multi-respuesta p{color:#1f1f26;background:#d9fdd3;border-radius:4px 12px 12px;margin:0;padding:9px 11px;font-size:13px;line-height:1.45}.eg-perfil{flex-direction:column;gap:20px;padding:22px;display:flex}.eg-perfil-red{grid-template-columns:auto minmax(40px,1fr) 226px;align-items:center;display:grid}.eg-canales{flex-direction:column;justify-content:space-around;align-items:flex-start;height:220px;margin:0;padding:0;list-style:none;display:flex}.eg-canales li{border:1px solid var(--edge);color:var(--soft);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:5px 11px 5px 8px;font-size:12px;font-weight:500;transition:color .3s,border-color .3s,box-shadow .3s;display:inline-flex}.eg-canales svg,.eg-canales img{width:13px;height:13px;color:var(--acc)}.eg-canales li.activo{color:var(--text);border-color:#8331a780;box-shadow:0 0 0 3px #8331a717}.eg-lineas{width:100%;height:220px;overflow:visible}.eg-lineas path{fill:none;stroke:#d4d4dc;stroke-width:1.2px;stroke-dasharray:3 4;transition:stroke .3s}.eg-lineas path.activa{stroke:var(--acc);stroke-dasharray:5 5;animation:.8s linear infinite eg-flujo}@keyframes eg-flujo{to{stroke-dashoffset:-10px}}.hr-card.eg-ficha{padding:14px}.eg-ficha-cab{align-items:center;gap:10px;padding-bottom:10px;display:flex}.eg-ficha-cab .hr-avatar{width:34px;height:34px}.eg-ficha-cab b{color:var(--text);font-size:14px;font-weight:500;display:block}.eg-ficha-cab small{color:var(--soft);align-items:center;gap:4px;font-size:11px;display:inline-flex}.eg-ficha-cab small svg{width:12px;height:12px;color:var(--acc)}.eg-ficha-campo{border-top:1px solid #f0f0f3;padding:8px 0}.eg-ficha-campo small{color:var(--muted);align-items:center;gap:5px;font-size:11px;display:inline-flex}.eg-ficha-campo small svg{width:12px;height:12px;color:var(--acc)}.eg-ficha-campo span{color:var(--text);margin-top:2px;font-size:12.5px;display:block}.eg-tiempo{grid-template-columns:repeat(3,1fr);gap:10px;margin:0;padding:0;list-style:none;display:grid}.eg-tiempo li{border:1px solid var(--edge);opacity:.55;background:#fff;border-radius:12px;padding:10px 12px 12px;transition:opacity .3s,border-color .3s,box-shadow .3s;position:relative}.eg-tiempo li.hecho{opacity:.85}.eg-tiempo li.activo{opacity:1;border-color:#8331a780;box-shadow:0 0 0 3px #8331a714}.eg-tiempo b{color:var(--text);font-size:12px;font-weight:500}.eg-tiempo p{color:var(--soft);margin:4px 0 0;font-size:12px;line-height:1.4}.eg-recuerda{color:#3a3a44;white-space:nowrap;background:#fff;border:1px solid #8331a766;border-radius:999px;align-items:center;gap:4px;padding:2px 8px;font-size:10.5px;font-weight:500;display:inline-flex;position:absolute;top:-11px;right:10px}.eg-recuerda svg{width:11px;height:11px;color:var(--acc)}.eg-sincroniza{flex-wrap:wrap;justify-content:center;align-items:center;gap:8px;display:flex}.eg-sincroniza>span:first-child{color:var(--muted);margin-right:4px;font-size:12.5px}.eg-crm{border:1px solid var(--edge);background:#fff;border-radius:9px;place-items:center;height:32px;padding:0 11px;display:grid}.eg-crm img{width:auto;height:15px}.eg-plataforma{grid-template-columns:repeat(3,1fr);gap:20px;display:grid}.eg-tarjeta{border:1px solid var(--edge);background:#fff;border-radius:12px;flex-direction:column;display:flex;overflow:hidden}.eg-tarjeta-ilu{border-bottom:1px solid var(--line);background:var(--panel);place-items:center;height:188px;padding:16px;display:grid}.eg-tarjeta h3{letter-spacing:-.01em;color:var(--text);align-items:center;gap:9px;margin:20px 22px 0;font-size:16.5px;font-weight:500;display:flex}.eg-tarjeta h3 svg{width:16px;height:16px;color:var(--acc);flex:none}.eg-tarjeta p{color:var(--soft);margin:8px 22px 22px;font-size:14.5px;line-height:1.55}.eg-ilu{width:100%;max-width:270px}.eg-ilu .hr-flota{position:static}.eg-ilu-equipo{flex-direction:column;align-items:center;display:flex}.hr-flota.eg-principal small{border-left:1px solid var(--edge);color:var(--muted);margin-left:2px;padding-left:8px;font-size:10.5px;font-weight:400}.eg-reparto{border:1px solid #d4d4dc;border-bottom:0;border-radius:6px 6px 0 0;width:64%;height:22px;margin-top:10px;position:relative}.eg-reparto:before{content:"";background:#d4d4dc;width:1px;height:22px;position:absolute;top:-11px;left:50%}.eg-especialistas{justify-content:center;gap:6px;display:flex}.eg-especialistas span{border:1px solid var(--edge);color:var(--soft);background:#fff;border-radius:999px;padding:4px 10px;font-size:11.5px;font-weight:500}.eg-especialistas span.elegido{background:var(--text);border-color:var(--text);color:#fff;animation:3.6s ease-in-out infinite eg-elegido}@keyframes eg-elegido{0%,to{box-shadow:0 0 #8331a700}50%{box-shadow:0 0 0 4px #8331a72e}}.hr-flota.eg-transferido{margin-top:12px;font-size:11.5px;animation:6s .8s infinite both eg-aparece}.hr-flota.eg-llamada{gap:7px;padding-top:5px;padding-bottom:5px}.eg-llamada-onda{align-items:center;gap:2px;height:12px;display:flex}.eg-llamada-onda i{background:var(--acc);width:2px;height:100%;animation:.8s ease-in-out infinite alternate hr-onda;animation-delay:calc(var(--i) * -.13s);border-radius:2px}.eg-acciones{border:1px solid var(--edge);background:#fff;border-radius:10px;margin:6px 0 0;padding:0;list-style:none}.eg-acciones li{border-top:1px solid #f0f0f3;align-items:center;gap:9px;padding:4px 10px;display:flex}.eg-acciones li:first-child{border-top:0}.eg-acciones img{-o-object-fit:contain;object-fit:contain;flex:none;width:16px;height:16px}.eg-acciones b{color:var(--text);font-size:11.5px;font-weight:500;line-height:1.3;display:block}.eg-acciones small{color:var(--muted);font-size:10.5px;line-height:1.3;display:block}.eg-acciones li>svg{color:#30a46c;width:13px;height:13px;animation:6s infinite both eg-hecho;animation-delay:calc(var(--i) * .9s);flex:none;margin-left:auto}@keyframes eg-hecho{0%,10%{opacity:0;transform:scale(.5)}18%,86%{opacity:1;transform:none}94%,to{opacity:0}}.eg-ilu-bandeja ul{border:1px solid var(--edge);background:#fff;border-radius:10px;margin:0;padding:0;list-style:none}.eg-ilu-bandeja li{border-top:1px solid #f0f0f3;align-items:center;gap:8px;padding:7px 10px;display:flex}.eg-ilu-bandeja li:first-child{border-top:0}.eg-ilu-bandeja .hr-avatar{width:20px;height:20px}.eg-ilu-bandeja b{color:var(--text);font-size:12px;font-weight:500}.eg-ilu-bandeja li span{color:var(--soft);white-space:nowrap;align-items:center;gap:4px;margin-left:auto;font-size:11px;display:inline-flex}.eg-ilu-bandeja li svg{width:12px;height:12px}.eg-ilu-bandeja li.ia svg{color:var(--acc)}.eg-ilu-bandeja li.equipo{background:#fffaf0}.eg-ilu-bandeja li.equipo svg{color:#e8a33c}.eg-ilu-bandeja li.ok svg{color:#30a46c}.hr-flota.eg-resumen{white-space:normal;margin-top:10px;font-size:11px;animation:6s .6s infinite both eg-aparece}.eg-ilu-omni{flex-direction:column;align-items:center;display:flex}.eg-comentario{border:1px solid var(--edge);background:#fff;border-radius:10px;grid-template-columns:auto 1fr;align-self:stretch;align-items:center;gap:4px 8px;padding:9px 11px;display:grid}.eg-comentario .hr-avatar{width:22px;height:22px}.eg-comentario b{color:var(--text);font-size:11.5px;font-weight:500;display:block}.eg-comentario small{color:var(--muted);font-size:10.5px;display:block}.eg-comentario p{color:#3a3a44;grid-column:1/-1;margin:2px 0 0;font-size:12.5px}.eg-abre{border-left:1px dashed #c4c4cc;width:1px;height:24px;display:block;position:relative}.eg-abre:after{content:"";background:radial-gradient(circle at 3px 3px, var(--acc) 2.6px, transparent 3px) no-repeat;width:6px;height:100%;animation:1.2s linear infinite eg-baja;position:absolute;top:0;left:-3.5px}.hr-flota.eg-dm{animation:6s .9s infinite both eg-aparece}.eg-pestanas{justify-content:center;gap:4px;margin-bottom:14px;display:flex}.eg-pestanas span{border:1px solid var(--edge);color:var(--muted);white-space:nowrap;animation:7.5s infinite eg-turno;animation-delay:calc(var(--i) * 2.5s - 7.5s);background:#fff;border-radius:999px;padding:3px 9px;font-size:11px;font-weight:500}@keyframes eg-turno{0%,30%{background:var(--text);border-color:var(--text);color:#fff}33.4%,to{border-color:var(--edge);color:var(--muted);background:#fff}}.eg-barras{border-bottom:1px solid #d4d4dc;justify-content:center;align-items:flex-end;gap:12px;height:86px;padding:0 10px;display:flex}.eg-barras i{background:var(--acc);opacity:.75;transform-origin:bottom;width:12px;height:100%;animation:7.5s ease-in-out infinite eg-barra;animation-delay:calc(var(--i) * -.9s);border-radius:3px 3px 0 0;flex:none}@keyframes eg-barra{0%,to{transform:scaleY(.35)}33%{transform:scaleY(.85)}66%{transform:scaleY(.55)}}.eg-ilu-ia{flex-wrap:wrap;justify-content:center;gap:7px;max-width:250px;display:flex}.eg-ilu-ia code{border:1px solid var(--edge);font-variant-numeric:tabular-nums;color:#3a3a44;animation:3.2s ease-in-out infinite eg-flota;animation-delay:calc(var(--i) * -.5s);background:#fff;border-radius:999px;padding:4px 10px;font-size:11.5px}.eg-ilu-ia code:nth-child(3n+1){border-color:#8331a759}@keyframes eg-flota{50%{transform:translateY(-3px)}}@keyframes eg-aparece{0%{opacity:0;transform:translateY(6px)}8%,82%{opacity:1;transform:none}92%,to{opacity:0}}.hr-nota.eg-nota-voz{align-items:flex-start;line-height:1.5}.hr-nota.eg-nota-voz img{flex:none;margin-top:1px}.eg-nota-voz a{white-space:nowrap;color:var(--text);align-items:center;gap:5px;font-weight:500;display:inline-flex}.eg-nota-voz a:hover{text-underline-offset:3px;text-decoration:underline}.eg-pausa,.eg-pausa *{animation-play-state:paused!important}@media (prefers-reduced-motion:reduce){.eg-camp-estado.vivo:before,.eg-escribe i,.eg-conector.viva:after,.eg-nota-onda i,.eg-escaneo,.eg-flecha i:after,.eg-lineas path.activa,.eg-especialistas span.elegido,.eg-transferido,.eg-llamada-onda i,.eg-acciones li>svg,.eg-resumen,.eg-abre:after,.eg-dm,.eg-pestanas span,.eg-barras i,.eg-ilu-ia code{animation:none!important}.eg-pestanas span:first-child{background:var(--text);border-color:var(--text);color:#fff}.eg-barras i{transform:scaleY(.6)}}@media (max-width:1100px){.hr-vis.eg-vis{min-height:0}.eg-plataforma{grid-template-columns:1fr 1fr}}@media (max-width:760px){.hr-escenario.eg-escenario{padding:24px 14px 28px}.eg-escena{flex-direction:column;align-items:stretch;gap:10px;max-width:380px;margin:0 auto}.hr-card.eg-campana,.hr-card.eg-chat{width:100%}.hr-card.eg-chat{margin-top:0}.eg-plantilla{display:none}.eg-hilo{height:256px}.eg-flujo{padding:18px 12px}.eg-ramas{--hueco:10px}.eg-ramas .eg-nodo{gap:8px;padding:8px 10px 8px 9px}.eg-multi{padding:14px}.eg-multi-cab{display:none}.eg-multi-fila{grid-template-columns:1fr}.eg-flecha{display:none}.eg-perfil{padding:14px}.eg-perfil-red{grid-template-columns:1fr;gap:14px}.eg-canales{flex-flow:wrap;justify-content:center;gap:6px;height:auto}.eg-lineas{display:none}.eg-tiempo{grid-template-columns:1fr;gap:14px}.eg-plataforma{grid-template-columns:1fr}}